# Channel

A **channel** connects a bot to an external communication platform.

Examples include:

- Telegram
- Feishu (Lark)
- Web chat

## What a Channel Configuration Defines

- Platform type and credentials
- Message routing from external users to a target bot
- Reply delivery back to the source platform

## Why It Matters

Channels decouple bot logic from transport, so one bot can serve users across multiple platforms.

## Web UI Path

- `Bots > Select a bot > Channels`

