Email Providers and Bindings

Memoh allows your Bot to send and receive emails, providing another powerful channel for communication and task management.

Concept: Email as a Bot Channel

Connecting email to your Bot involves two steps:

1. Email Provider: Configure a connection to an email service (like Mailgun or a generic SMTP server).
2. Email Binding: Link a specific email address from a provider to a Bot.

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Email Provider

Manage your email service connections from the Email Provider page in the sidebar.

Creating a Provider

1. Navigate to the Email Provider page from the sidebar.
2. Click Add Email Provider.
3. Choose the provider type:
   • Mailgun: For high-volume delivery.
   • Generic SMTP: For traditional email servers.
4. Fill in the required fields (e.g., domain, api_key, host, port, username, password).
5. Click Create.

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Bot Email Bindings

Configure your bot's email capabilities from the Email tab in the Bot Detail page.

Adding a Binding

1. Click Add Binding.
2. Select the Email Provider you created.
3. Provide the Email Address to be associated with the bot.
4. Set the bot's permissions:
   • Can Read: If enabled, the bot can check and process incoming emails.
   • Can Write: If enabled, the bot can compose and send outgoing emails.
   • Can Delete: If enabled, the bot can manage its own email inbox.
5. Click Create.

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Outbox and History

The Email tab also provides an Outbox showing an audit log of all emails sent by the bot:

• To: The recipient's email address.
• Subject: The email's subject line.
• Status: Whether the email was sent successfully.
• Sent At: The timestamp of the email delivery.

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Bot Interaction

• The bot can use its email permissions to send reports, respond to user inquiries, or trigger actions based on incoming mail.
• Outgoing emails are tracked in the outbox for monitoring and troubleshooting.
• The bot handles email in a structured way, allowing it to "converse" via email just as it does via chat.